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Code:VIPBONUS
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Terms and Conditions

Casino Max

Effective April 26, 2026. These site terms govern your access to and use of the Casino Max website, player account, games, promotions, and related services (the “platform”). By registering, logging in, depositing, playing, or otherwise using the platform, you agree to these conditions and any additional rules that apply to specific games or offers.

These terms set out the main rules, rights, and responsibilities for players and for Casino Max as operator. If you do not accept these conditions, do not create an account or use the services.

Who may use the platform

Casino Max is intended for adults only. You must be at least the legal gambling age in your jurisdiction to open an account and use the platform. It is your responsibility to ensure online gambling is lawful where you are located. The operator may restrict access or withhold certain services in particular states or regions at its discretion.

Accounts are for personal use only. Minors are not permitted to register or play.

Registering your account

When you create an account you must provide accurate, current, and complete information. Each player may only hold the number of accounts permitted by Casino Max. Accounts must be registered in the name of the person using them.

We may require additional details to verify your identity or to follow legal and regulatory obligations. Providing false information may result in account suspension, withholding of funds, or account closure.

Identity checks and verification

To protect players and meet regulatory requirements, Casino Max may request documents or information to verify identity, age, address, ownership of payment methods, or other account details. Typical checks include government-issued ID, proof of address, and proof of payment method ownership.

Verification requests must be completed within a reasonable period. Until verification is complete, certain account functions, such as withdrawals, may be limited or delayed.

Managing your account and login security

You are responsible for keeping your login details confidential and for all activity conducted through your account. Do not share passwords or let others use your account. Accounts are non-transferable and may not be sold, assigned, or used on behalf of another person.

If you suspect unauthorized access, contact support immediately.

Deposits, withdrawals, and balances

Available payment methods, processing times, limits, and fees may vary. Casino Max supports a mix of traditional and digital payment options, including major credit and debit cards, bank wire transfers, checks, and cryptocurrencies such as Bitcoin, Bitcoin Cash, Ethereum, and Litecoin. Payment options will differ by location and may change.

Withdrawal requests may be subject to verification checks and standard processing times. Casino Max reserves the right to review and hold requests for reasonable periods to complete security, anti-money-laundering, or identity checks.

All balances are shown in the currency selected at account registration. Casino Max supports US dollars and Canadian dollars. Fees or delays from third-party payment providers are outside Casino Max’s direct control.

Bonuses, free spins, and promotional offers

Promotions and bonus offers are subject to specific bonus terms in addition to these platform rules. Always review the specific promotional conditions before participating.

Common elements that may apply to bonuses include:

  • Eligibility requirements and excluded jurisdictions.
  • Wagering requirements, expressed as a multiplier of deposit plus bonus or bonus only (for example, 40x).
  • Time limits, often seven days from crediting for many offers.
  • Game contribution rates, for example slots typically count at 100% toward wagering, table games at a reduced rate.
  • Maximum conversion or cashout rules for certain no-deposit and promotional offers.
  • Maximum bet limits while a bonus is active, commonly capped to protect the integrity of the bonus.
  • Activation methods, including opt-in via coupon code in the cashier where required.

Example offers currently available may include a $20 no-deposit free chip (code C20BONUS), a 325% welcome match on first deposit (code MAX325), a 300% slots welcome series (code MAX300), daily free spins with opt-in, and a 200% crypto deposit bonus (code CRYPTO200). These offers typically require minimum deposits, carry 40x wagering, and exclude certain states such as New Jersey, New York, Maryland, Louisiana, Delaware, Kentucky, Missouri, and Washington. Specifics vary by offer. For full details and up-to-date promotion rules, see the Bonus Terms page at /bonus-terms.

Bonuses are generally non-cashable by default, and wagering is applied in the order specified in the applicable promotion. Abuse of bonus offers—such as multiple accounts, collusion, or other attempts to circumvent rules—will result in voided bonuses and may lead to account restrictions.

Game access, availability, and jackpots

Casino Max works with third-party software providers to deliver slots, blackjack, roulette, video poker, craps, and live-dealer games. Game availability may vary by device, location, or software updates. Progressive jackpots may be featured on eligible games, but jackpot amounts and entry conditions depend on game rules and provider systems.

The platform does not guarantee that every game, feature, or promotion will be available at all times. Games may be added, modified, suspended, or removed without prior notice.

Fair play and prohibited conduct

Players must use the platform lawfully and fairly. Prohibited conduct includes, but is not limited to:

  • Fraud, money laundering, chargeback abuse, or collusion.
  • Using false identities or false information.
  • Attempting to manipulate games, systems, randomization, or outcomes.
  • Using unauthorized software, bots, or automated play.
  • Sharing accounts or allowing another person to play on your account.

If Casino Max reasonably suspects prohibited conduct, it may take action to protect players and the integrity of the platform.

Operator rights and account restrictions

Casino Max may refuse service, limit access, suspend bonuses, freeze transactions, or close accounts where there are reasonable grounds to do so, such as breach of rules, incomplete verification, suspected fraud, or legal restrictions. Actions will be taken in a measured and proportionate manner.

Where funds are withheld pending investigation, Casino Max will aim to resolve matters fairly and promptly, subject to applicable laws and regulatory requirements.

Errors, technical issues, and correction of mistakes

From time to time, software bugs, display errors, incorrect balances, or other technical problems may occur. When an obvious error is identified, Casino Max reserves the right to correct it and to take reasonable steps to address any impact on player accounts. That may include voiding or adjusting bets, reversing transactions, or canceling or amending promotions affected by the error.

Casino Max will act reasonably when correcting mistakes and will communicate relevant information to the affected players.

Responsible gaming and player protection

Gambling should be treated as entertainment. It is not a guaranteed way to make money. Casino Max provides tools to help players manage their play, including deposit limits, self-exclusion, cooling-off periods, and account history. Players are encouraged to use these tools if they need support.

For more information about available tools and responsible play, consult our Responsible Gaming page at /responsible-gaming.

Intellectual property and acceptable use

The website design, branding, text, images, software elements, and other original materials are owned by Casino Max or its licensors. You may not reproduce, republish, distribute, or commercially exploit site content without prior written permission.

Limited personal use is permitted for account access and play only. Any other use requires authorization.

Third-party providers and linked services

Some games, payment processors, and technical services are provided by third parties. Casino Max relies on these providers for certain functionality. Availability and performance of third-party services may affect your experience and are subject to the third parties’ own terms and limits.

Links to third-party websites or services do not imply endorsement. Third-party platforms may have their own rules and privacy practices.

Limitation of liability and no guarantees

To the extent permitted by law, Casino Max is not liable for losses or damages arising from:

  • Technical interruptions, software or hardware failures, or third-party errors.
  • Unsupported devices or incompatible systems.
  • Force majeure events, such as natural disasters or telecommunications outages.
  • User error, unauthorized access, or misuse of the services.

The platform and its content are provided on an “as is” and “as available” basis. Casino Max does not guarantee uninterrupted access, continuous availability, or error-free operation at all times.

Changes to these conditions

Casino Max may update these conditions from time to time. The latest version posted on the website will apply from the date shown on the page, unless otherwise stated. It is your responsibility to review the site terms periodically.

Related policies you should read

These site terms work together with other important policies. Please review:

  • Privacy Policy at /privacy-policy
  • Anti-Money-Laundering and KYC information at /aml-kyc
  • Cookie Policy at /cookie-policy
  • The Bonus Terms page at /bonus-terms

These pages explain details about data use, verification requirements, cookies, and the specific rules for promotions.

Contact and support

If you have questions about these conditions or your account, contact Casino Max support. Available support channels include a help center, live chat, email at support@casinomax.com, and phone +1-844-886-7198. Casino Max will respond to reasonable inquiries and aim to resolve issues promptly.

These rules are intended to set clear, fair expectations for using the Casino Max platform. Continued use of the site and services indicates your acceptance of these conditions and any applicable additional rules. If anything in these terms is unclear, please contact support before creating an account or placing bets.